Industry standards are the baseline. In order to standout, it is necessary to rise above such standards! To stand out, businesses must exceed the service levels expected of them. This is the primary way to stand apart from your competitors. When rising above industry standards, you will develop client loyalty, attract new clients, and improve
For businesses of all sizes, it’s all too easy to get caught up in the day-to-day hustle and grind, focusing solely on short-term gains and immediate results. We do it every day. This narrow-minded approach, known as myopia, can lead to missed opportunities and negative consequences in the long run. (I’ll publish a post soon
(Originally published on LinkedIn on February 20, 2020.) At a recent lunch meeting with Justin Rand of Rand Consulting, we discussed the need to have a hobby on the side, allowing a little relief to the normal grind of work, family, and life in general. He had taken his love of Jeeps and elevated the hobby