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Business Planning

Social Media Marketing for Nonprofits

by admin on February 21, 2010

Social media marketing and networking is a necessity for non profits.  As a business, you are subject to the same competitive rules as for profit businesses.  As a nonprofit, you have more limited resources than many businesses and you need to find a way to efficiently market your nonprofit.  There are only so many resources to go around and you are competing with other businesses and interests for these resources.  Social Media is one of the methods that business of all sizes, including nonprofit businesses can achieve these goals effectively and efficiently. 

Nonprofit Blog 

Do you have a way to keep your donors up to date with what is going on in your organization?  You might respond that your website and quarterly newsletter are sufficient.  It’s great to hear that you have both of these, but so does everyone else.  It is now necessary for you to provide information to your interested parties on a regular basis and to allow them to participate in the conversation.  An inexpensive way to achieve this goal is through a blog (technically known as a weblog).  

A blog is an ongoing conversation on the web which can be linked to your web page or have a separate domain set up just for your blog.  It allows you to immediately and regularly distribute messages that would have taken you months in the past.  You can blog about a daily activity.  You can blog about a recent donation you received and how many people it will feed, or how many clothes it will put on the backs of children.  You can blog about a real need that your nonprofit has and how much in donations you need to raise in order to meet the need.  You can blog about the most recent scholarship fund recipient and where they will attend college.  You can blog about an individual that your organization helped 10 years ago and what they are doing now.  You can blog about a recent donation and how that special plaque will go up on the wall in honor of Mrs. Jones.  Any message you would like to portray, can be easily achieved through your blog. 

Blogging is necessary because consumers want up-to-date information at their fingertips.  You are a consumer.  When you want to research a topic, what is the first thing you do?  That’s right you go to Google, Yahoo or Bing.  You are then directed to websites or blogs.  You probably read blogs and you certainly have researched a topic on a blog.  You have looked at feedback from consumers to determine what they felt about an issue.  So do your donors and potential donors.  Through an effective blog, you can control the outbound content and receive positive (and maybe even some negative) feedback regarding your organization.  So can others if they are researching where they would like to donate their funds or time.  

An example of an informative nonprofit blog is Pan Dulce, which is Dr. Albert Reyes of Buckner Benevolences’ blog.  He updates it regularly with happenings at Buckner, and even allows other employees to participate as guest writers (What an excellent way to highlight your staff to your donors).  Most nonprofit organizations do not have the resources of a Buckner Benevolences, but the great thing about the Internet is that you don’t need to have the resources.  It costs a nominal amount for the potential marketing, branding and fund raising you can achieve.*  

Twitter

Another cost effective tool is Twitter.  If you don’t have a Twitter account for your nonprofit business, you need to register one immediately. Go to Twitter and establish your account.  It is easy.  You can follow me and I will return the favor.  My name is @keepinsurancetx.  Twitter is a Micro-blog site (no more than 140 words allowed) that allows individuals and businesses to communicate regular updates to their “followers”. It is a place where constituents can follow and in many cases help you promote your business. 

Not only is Twitter an effective tool to reach out to potential customers, but it also allows you to reach out to others in the same industry.  For instance, in my Twitter account I follow many others in the same industry on my Twitter account.  They regularly post articles and other updates.  If I see an article that looks interesting to me, I can read it and move on.  I don’t have to spend hour upon hour researching the Internet for information applicable to my industry . . . and you won’t either if you start an account and follow others in your industry.  Not to mention the competitive research that can be done by following potential competitors on Twitter and other Social Networking sites.  

Other Social Networks 

There are many other social networks.  I discuss some of them in another post, and you have probably heard of most of them.  The key is that you need to get involved in some of the bigger ones (including Facebook) and spend a little time connecting with your donors and potential donors.  They will appreciate it and they will connect back.   You may also find that some of the lesser known social networks allow you to connect with others in your industry and provide expert feedback for those seeking advice.

If you have any questions, please leave a message.  If you would like to reach me, you can do so through the contact form at the top of this page.

*I started this blog that you are reading for about $90.  It takes time to write, but it is well worth it to get my information distributed.*

collinharbour.com


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Social Media as a Small Business Strategy

by admin on February 18, 2010

Social Media as a Small Business Strategy

Social Media is a big deal.  If you don’t believe it, you are living in a dream world.  Millions of people flock to social media sites each day.  As a small business owner, you need to develop a small business strategy that fits your business, your time and your needs.  As a definition of small business, I will focus on companies with 10 or fewer employees here, though I know that small business encompasses a much broader range.

Social Media/Networking is growing exponentially at this time.  You’ve heard of Facebook and Twitter and you’ve probably heard of LinkedIn.  But have you heard of Plaxo, Ning, Fast Pitch, Merchant Circle or Biznik?  I have, and I have spent a vast amount of time in each of these networks.  Social Media is a way for you to participate in the conversation related to your interests and industry.  It is a way for you to network with others and advertise your business.   I have read many places where “social media is free.”  Let me dispel that notion immediately.  This is not the case as some social media sites require a premium for some of their services.  Even so, the dollar cost of social media is essentially nothing for the basic services.

Your Business

If you are in business, you need to let people know about your business.  In order to do so, you can spend thousands of dollars on traditional channels (which might be necessary, too), but you can also spend zero dollars on Social Media and gain significant visibility for your business.  Yes, it will take time.  And yes, time is money.  But if you can spend a little time in the morning and night, as well as carving out a few minutes during the day, you can engage in the conversation.

I have spent the last several weeks in Twitter and Linkedin because I feel these are a necessity.  I had a Facebook page for my business, but recently deleted it.  I’m not sure why, and within the next few days it will be up and running again.  I have recently registered at Fast Pitch, Ning and Biznik to begin participating in the wider conversation. 

Ning is a network where you can meet others and easily create a forum for a specific interest of yours.  Within 3 minutes, I created the follwing forum:  http://insuranceprofessionals.ning.com/.  It was simple.  We’ll see how it goes.   

Fast Pitch is a network that allows you to network with others and market your business.  According to their website, “Fast Pitch! is a one-stop shop for a business professional to network and market their business.”  It is one of the fastest growing social media networks around.   While writing this article, I received a notification with someone asking the question to one of the groups to which I belong, “Any suggestions on ways to increase your number of followers on Twitter?”  I’m going to log in and give my two cents worth on the question.  You see, it is a way to participate in the conversation and increase your visibility.

Biznik is another network where you can network with professionals and advertise your business.  It also allows you to create articles and submit them for others.  I have commented on a couple of articles that I found noteworthy, and received a nice note back from one of the authors about how she appreciates my comments and to let her know if I need any help with my social media strategy.  She submitted an article and has increased her visibility.  I might just take her up on her offer.  I am actually going to post this article on Biznik, too.

Your Time

Time is valuable and I know that as much as the next guy.  Your brand is equally valuable.  If you are a one man shop, or you have a few employees, you need to get as much bang for your buck when it comes to your time.  I choose to spend my time on social networks early in the morning, late at night and a little bit during the day.  You need to choose a startegy that fits your time.  In just a few hours, you can increase your brand and web presence (Do a Google search for Secure Protection Insurance Agency and you will find one of my business brands).  At the end of the day, this is where the eyes are as people flock to their computers to buy, to research and to view opinions of your business.  Involvement in Social Networks gives your business immediate credibility.  I have read where 70% of consumers research on the internet before they buy insurance.  This is my one of my industries.  70% of consumers reasearch on the internet.  Why would you choose not to participate in that opportunity?

Your Needs

If you are like me, you have a need to understand what is going on in your industry.  How is your competition getting business?  How is your competition passing information to their current and potential customers?  I think about this all of the time and I’m sure you do, too.  By involving yourself in these networks you can see what is hot in your industry.  You can understand what is important to customers. 

Another need of mine as a small business owner is interaction with others.  I am with my family as much as possible and my company as much as possible, but I have a need to interact with others for various reasons.  Social Networks are a clean and fulfilling way to participate with others during your free time.  At the same time, you will indicate your specialty and knowledge in your field.  As a bonus, you never know who might be reading your input.  You never know when someone might be searching for your answer.

Feel free to comment on this article.  If you have any questions, post them and I will answer them as soon as possible.

collinharbour.com


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What to do at the end of the day?

February 17, 2010

Daughter is asleep. Wife is asleep. I’m watching the Texas – Missouri basketball game. I have caught up on my reading on selected articles from my Google Reader. I have read and posted feedback on the blogs and articles that I found relevant. Now, what should I do? According to Gary Vaynerchuck, now is the time to Crush It! (I just completed his book of the same title. I do recommend it, especially since I like short books).

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